OKURA GARDEN HOTEL SHANGHAI, Shanghai – A Smart Stay in the City
About the Hotel
Rooms with Views
The Okura Garden Hotel Shanghai has 471 rooms with big clear windows overlooking the city or garden. Rooms include 24-hour room service, premium bedding, pillow menus, and air conditioning. Some rooms feature electronic toilets, fast-filling bathtubs, and filtered water taps. South-facing rooms offer expansive garden views. Guests can access the health club for an additional charge of CNY 50 per time, except for those staying in certain room categories.
Dining Options
The hotel has 5 restaurants and 3 bars. Japanese restaurants Yamazato and SAZANKA serve seasonal dishes. Bai Yu Lan offers authentic Cantonese and Shanghainese cuisine. Rose Café, in the old French Club building, serves an expansive breakfast buffet with Chinese, Western, and Japanese options. Bars include Oasis, Ye Lai Xiang, and the Sky Bar on the 33rd floor, accessible via a panoramic glass elevator.
Leisure & Facilities
The hotel features a health club with a gym, indoor pool, and tennis courts. There's also a spa, beauty salon, and a handful of Japanese shops. Kids can enjoy the pool after sightseeing. Safety features include carbon monoxide detectors, fire extinguishers, and a security system.
Location & Transport
The Okura Garden Hotel is 250 meters from Middle Huaihai Road and 100 meters from the nearest subway station. It's 3.5 km from Shanghai Metro, 15 km from Hongqiao International Airport, and has expressway connections to Shanghai Railway Station and Pudong International Airport. Nearby landmarks include the Site of the Second Congress of the Communist Party of China (0.5 km), Yu Garden (3 km), and The Bund (3 km).
Services & Policies
The hotel provides free Wi-Fi, 24-hour room service, and access to the Executive Lounge for suite guests. Safety protocols follow Shanghai's epidemic prevention requirements. Ironing facilities, mini-bars, and soundproofed rooms are standard. The health club admission fee is waived for some room categories, while others pay CNY 50 per visit.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel's location is fantastic, right in the middle of Shanghai off one of the main shopping strips, with great walkability to major shopping malls and metro access. The rooms, though a bit outdated and small, are clean, comfortable, and well-appointed, providing all necessary amenities. The service, especially from Mrs Le at the reception, is kind and very accommodating, ensuring a seamless late check-in experience. The dining offers a well-laid buffet spread but may become repetitive after a few days. In-hotel retail is diverse, and the facilities are convenient with good in-house services.
I had a mixed experience at this hotel. The rooms were spacious with a very comfortable bed, but they smelled old/stale. The service was helpful in some aspects, like ordering a taxi, but lacked attention to replenishing toiletries. The location was fantastic, right in the middle of Shanghai with a peaceful atmosphere despite being in a bustling area. The dining options were good overall, but not ideal for guests with Western habits.
I had a mixed experience at this hotel. The rooms were like Japanese style, clean and comfortable, but the price was too high for the quality. Service was kind and helpful overall, although there were some friendliness issues. The location was fantastic, right in the middle of Shanghai with a peaceful surrounding. The dining experience had its ups and downs, with a repetitive buffet spread. Overall, it was a decent stay with both positives and negatives.
The hotel offers spacious rooms with very comfortable beds and a lovely garden view. The staff, especially Mrs Le at reception, are polite and helpful. The location is excellent, close to major shopping malls and filled with relaxing spots for snacks and coffee. The dining experience caters to both local and foreign tastes, offering a satisfying selection. The facilities are impressive, ensuring a pleasant stay overall.
The hotel offers well-appointed rooms, although they show their age design-wise. The amenities provided are excellent. However, an extra fee is required to use the gym. The rooms feature a great shower and space-age toilet.
The hotel rooms are quite spacious and comfortable, but there were some issues with heating and lingering smoke smells. The service was mixed with friendly staff but struggles to address smoking guests and additional charges for parking. The location is convenient for business trips or exploring the French Quarter in Shanghai. The dining experience offers a decent selection but lacks variety. Overall, the facilities are satisfactory.
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